Shipping
We’re excited to get Vino Logs into your hands—and your home! Here’s everything you need to know about how we ship our eco-friendly firelogs to you.
1. Where We Ship
We currently ship Vino Logs anywhere within the Republic of Ireland. If you’re outside these areas and would like to get your hands on our products, please drop us a line at hello@vinoprod.com —we’ll do our best to make it happen!
2. Shipping Costs
We like to keep things simple. Here’s how shipping works:
Standard Shipping:We offer a flat shipping rate of €7 within ROI, for all orders of 5 boxes or less.
Free Shipping: Orders over €100 qualify for free standard shipping!
Shipping costs will be calculated at checkout, and you’ll see the final total before completing your order.
3. Delivery Times
We know you can’t wait to get cozy with your Vino Logs! Here’s what to expect:
Standard Shipping: Typically takes 2-3 business days.
We’ll send you a tracking number as soon as your order is on its way, so you can follow its journey right to your doorstep.
Please note that during busy periods or unforeseen circumstances (like weather delays), delivery might take a little longer. We’ll keep you informed every step of the way!
4. Order Processing
Orders are processed within 1-2 business days after purchase. Once your order is packed and ready, you’ll receive a shipping confirmation email with tracking details.
5. Delivery Issues
If you have any trouble with your delivery—whether it's running late or something’s not quite right—don’t hesitate to get in touch at hello@vinoprod.com. We’re here to help!
6. Sustainable Packaging
We’re committed to sustainability, so all our packaging is recyclable. Please join us in reducing waste by recycling your Vino Logs packaging after your firelogs arrive.
7. Questions?
Got more questions about shipping? We’re always happy to help! Reach out to us at hello@vinoprod.com.